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๐๐ž๐œ๐จ๐ฆ๐ž ๐š ๐Œ๐ข๐ง๐๐Ÿ๐ฎ๐ฅ ๐š๐ง๐ ๐„๐ฆ๐ฉ๐š๐ญ๐ก๐ž๐ญ๐ข๐œ ๐‹๐ž๐š๐๐ž๐ซ:

  • Be informed about mental health challenges

  • Seek to actively listen

  • Seek to use supportive language

Notice I didnโ€™t list understanding, because it is unrealistic for us to understand every situation. Plus, understanding shouldnโ€™t be a prerequisite to be empathetic. Nevertheless, we should never seize being curious and aware to the fact that we all go through different experiences in life and we are here to empower people to be the best they can be.

Here are common detrimental mistakes leaders do at workplaces that can easily be prevented:

  • ๐€๐ฆ๐›๐ข๐ ๐ฎ๐ข๐ญ๐ฒ โ€” ambiguity is a ticking bomb for people with #anxiety. Let people be prepared and stop catching people off guard or putting them on the spot. ๐ƒ๐จ๐งโ€™๐ญ ๐ฌ๐š๐ฒ: โ€œWe need to talkโ€. ๐ข๐ง๐ฌ๐ญ๐ž๐š๐ , always give a subject, context, agenda and agree on a mutual timing that fits you both.

  • ๐Œ๐ข๐œ๐ซ๐จ-๐š๐ ๐ ๐ซ๐ž๐ฌ๐ฌ๐ข๐จ๐ง โ€” is when you are always critical without offering any help, or solutions. Ok! Iโ€™ll say it, it is when you are being obnoxious and youโ€™re using the power dynamic as a way to dismantle someone knowing that they canโ€™t fight back because of work hierarchy. ๐ƒ๐จ๐งโ€™๐ญ ๐ฌ๐š๐ฒ: โ€œWe have to talk about your attitudeโ€ โ€” ๐ฌ๐š๐ฒ: โ€œYou donโ€™t seem like yourself lately. Would you like to talk about it? Let me understand, how we can support you.โ€๐ƒ๐จ๐งโ€™๐ญ ๐ฌ๐š๐ฒ: โ€œYou seem to be always falling behind on your work. Why canโ€™t you keep up?โ€ โ€” ๐ฌ๐š๐ฒ: โ€œI know that work can sometimes be challenging. Is there anything I can do to help?โ€

Leaders Have Greater Impact On Employeesโ€™ Mental Health. 70% of employees reported that their managers have the greatest impact on them (51% more than their therapist) and 69% more than their spouse. โ€” According to study by Workforce Institute at UKG -done across 10 countries and 3,400 employees.

๐‹๐ž๐š๐๐ž๐ซ๐ฌ, ๐ˆ๐Ÿ ๐˜๐จ๐ฎ๐ซ ๐“๐ž๐š๐ฆ ๐‚๐š๐งโ€™๐ญ ๐–๐จ๐ซ๐ค ๐–๐ข๐ญ๐ก๐จ๐ฎ๐ญ ๐˜๐จ๐ฎ, ๐˜๐จ๐ฎโ€™๐ซ๐ž ๐๐จ๐ญ ๐€ ๐‹๐ž๐š๐๐ž๐ซ. ๐˜๐จ๐ฎโ€™๐ซ๐ž ๐€ ๐Œ๐ข๐œ๐ซ๐จ๐ฆ๐š๐ง๐š๐ ๐ž๐ซ.

  • ๐Œ๐ข๐œ๐ซ๐จ๐ฆ๐š๐ง๐š๐ ๐ž๐ฆ๐ž๐ง๐ญ โ€” โ€˜Whysโ€™ in general can be critical, disempowering and micromanaging. Substitute the โ€˜Whyโ€™sโ€™ with โ€˜Whatโ€™sโ€™ and empower your team to be able to lead on their own and express their opinions.

  1. Why do you do that? to ๐Ÿ‘‰ What's the rationale for doing that?

  2. Why can't we do this? to ๐Ÿ‘‰ What are the challenges?

  3. Why did it fail? to ๐Ÿ‘‰ What can we learn from this?

๐”๐ฌ๐ข๐ง๐  ๐’๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ๐ข๐ฏ๐ž ๐‹๐š๐ง๐ ๐ฎ๐š๐ ๐ž ๐š๐ง๐ ๐Œ๐ข๐ง๐๐Ÿ๐ฎ๐ฅ ๐’๐ž๐ฆ๐š๐ง๐ญ๐ข๐œ๐ฌ

When talking to members of your team who is or might be having a mental challenge always be mindful of what youโ€™re saying and how it may be precieved. Because once words are uttered it would be very difficult to retrieve. Remember every person has their own vulnerabilities, so stay thoughtful and considerate.

Avoid stigma. ๐ƒ๐จ๐งโ€™๐ญ ๐ฌ๐š๐ฒ: โ€œAre are depressed.โ€ ๐ฌ๐š๐ฒ: โ€œDo you depprisve disorder.โ€ Always use person-first language โ€” you would never say โ€œYou are cancer.โ€ The same goes here. Be mindful that people donโ€™t have to disclose anything unless they come forward to you with something they are struggling with.

When they do, avoid unsolicited advice as it is usually not welcomed. ๐ƒ๐จ๐งโ€™๐ญ ๐ฌ๐š๐ฒ: โ€œMaybe you should try this or maybe you should take time offโ€. It can come off as very intrusive. Instead ๐ฌ๐š๐ฒ: โ€œI think youโ€™re very brave, we are here to support you (mention any mental health resources you have at work) I heard ____ can be helpful or has helped me in the past. Would you like to look into it together?โ€

Also, do offer work adjustments in terms of flexes or hybrid work and working from home, in case that person struggles with noises or social situations at work. Offer them flexible adjustments until they recover.

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